Our Services

Engineering Business Transformation

ERP, AI, Automation and Digital Innovation tailored for modern enterprises.

Explore Our Capabilities

Data Dynamics

End-to-end data analytics, architecture, governance, and automation via DataZone©.

Digital Delivery Services

Digital delivery platform with real-time dashboards, AI/ML Ops, and flexible engagement models.

Application Lifecycle Services

Full-stack, cloud-ready development, legacy modernization, and AI-assisted maintenance with SLAs.

Artificial Intelligence Value Chain

AI-powered small action models, requirements generation, ambiguity analysis, data migration, fault prediction, and accelerated SDLC with AIOps/MLOps.

Business Assurance Testing

AI-driven automation-first testing with SAMs, LAMs, business assurance, TestOps, and quality metrics via AutoZone© and DataZone©.

Consulting that delivers

Operations problem management, digital transformation, continuous improvement, RFP modeling, and technology consulting via Probix©, TransFix©, Improvix©, and DataZone©.

Accelerate ERP, Apps Roll Outs

ERP consulting, implementation, rollouts, data hubs, analytics, and lead-to-customer experience with AI/ML integration.

Virtuous Infrastructure

Global 24/7 field, network, data center, application, container, and SOC services with AI-driven SIEM, ITIL compliance, and DevSecOps.

Experience First Services

UX and CX design services using design thinking, behavioral & attitudinal metrics, AIDA framework, and journey automation.

Data Dynamics

End-to-end data analytics, architecture, governance, and automation via DataZone©.

Data Analytics

Static and Streaming analytics
OLAP cubes implementation
Data visualization
Business intelligence, insights
Any Technology stack (ERP, Commercial or Native)
Tools Expertise

Data Architecture

Topology based architectures (Centralized, Distributed)
Velocity based architectures (Lambda, Kappa)
Conceptual, Logical design
Integration and Governance

Data Organization

Data schema, data lakes, lakehouses
Data ontologies, graphs, state machines
Tools expertise
Security and Access
AI readiness

Data Processing and Automation

Data mapping and cleansing
ETL, ELT and other transformations
Data and business rules migration
Data validation that ensures quality
Data Quality and Compliances
Automation through tools using our DataZone© solution

Digital Delivery Services

Digital delivery platform with real-time dashboards, AI/ML Ops, and flexible engagement models.

Digital Delivery Platform

On-prem or cloud hosting
Real time Program dashboard (resources, milestones, timelines, tasks, risks, budget etc)
Online metrics and analytics
Productivity, Financials dashboard
Integration with Excel, Tools

Digital Operations

Application development lifecycle (SDLC) support with:

DevOps builds and dashboards
AIOps and metrics
Agile dashboards, integrations

Application maintenance and support:

Ticket analytics and resolution SLAs
MLOps
AI/ML based ticket resolutions, over 30% productivity gains

Our Engagement Models

Choose the base model that best suits your need and delivers value for you.

Dedicated Team

(Product oriented development)

It is a self-sufficient, expert team comprising skilled resources in different roles (e.g. project manager, software development engineers, QA engineers, Scrum Master and other roles) delivering advanced state-of-the-art high-quality solutions efficiently.

The roles are well defined for each project. Suitable for startups, new product design or product companies.

The delivery criteria is typically a minimum viable product.

Project Based

(For small-mid scale projects)

When project specifications, scope, deliverables and acceptance criteria are clearly defined, a fixed quote can be estimated for the project.

This is mostly suitable for short projects with well documented specifications.

These are typically fixed price models with variations like unit-based pricing.

Team Augmentation

(Time and Material)

Deployed for projects that have undefined or dynamic scope requirements or complicated business requirements and long-term initiatives.

Suitable for every scale of business and project, team augmentation helps add required talent to fill the talent gap.

The augmented team members work as part of your local or distributed team, attend daily meetings, and report directly to your managers.

Application Lifecycle Services

Full-stack, cloud-ready development, legacy modernization, and AI-assisted maintenance with SLAs.

Full Stack development

Containerized, cloud ready, cross platform development and deployment
Application architecture design in tune with current and future requirements
Modular design for front end, backend and middleware with seamless integration and optimal performance
Mobile, OTT, Wearables and embedded software development
Technology stacks include .Net, Java, Angular, React, Vue, Node.js, MongoDB, MySQL, PostgreSQL among others for full stack
Sitecore, Drupal, Sharepoint, Adobe Experience Manager for eCommerce and CMS

Application Modernization

We upgrade legacy systems with better performance and reduced maintenance costs
We do application portfolio rationalization reducing redundancy and streamlining workflows with resultant cost savings and improved customer satisfaction
UX improvement for better end user experience
Architecture changes to support cloud readiness and interoperability

Application Maintenance and Support

We offer ongoing application optimization and support for uninterrupted performance in tune with ITIL and other standards

SLA compliance and proactive resolution of issues
AI/ML assisted resolutions
Modularization of application components for better maintenance
Effective problem management
Improved security and efficiency

Artificial Intelligence Value Chain

AI-powered small action models, requirements generation, ambiguity analysis, data migration, fault prediction, and accelerated SDLC with AIOps/MLOps.

Small Action Models leveraging genAI

Leverage LLM models to drive UI based applications through knowledge graphs or state machines as quasi-RAG inputs delivering SAMs (small action models)
Drive automated customer support using SAMs
Automate both systems integration / flow testing as well as UAT (user acceptance testing)
Drastically reduce ticket lifecycles as well as reduce test cycle times while delivering high quality

Automated requirements generation using genAI

AI based automated software requirements generation using:

inputs from client, business and tech team
ticketing / bugs system(s)
field inputs from social user groups and marketing teams
User journeys analysis to streamline requirements
Market analysis for technology trends and revenue potential
Feature adoption analysis to influence prioritization of functionality
Sprint velocity analysis to help plan requirements per sprint / epic / release timelines or in MVP

AI Based Ambiguity Analysis

Well defined software requirements are the biggest contributors to successful project completion
We have an NLP based solution to analyzing ambiguity and defining clear requirements
The success rates have increased by over 30% by deploying the solution with our clients and in our own software products design
Requirements overlap and / or dependency analysis

AI based automated Data migration

Automated schema discovery and mapping leveraging AI
Rules bank for data transformation and data cleansing
Solution operability across database types
Huge productivity gain in finishing migration projects well before time and with high quality
Works well for small setups or large enterprises across technology stacks

Leverage AI to predict faults

Decipher patterns and anti-patterns in data (server logs etc)
Correlate to fault conditions based on ML from past data
Predict faults that may happen in future
Proactively rectify so that faults do not happen, contributing to high availability (~99.9%)

AI powered accelerated SDLC cycle

Enforce coding standards that go beyond rules-based reviews through AI
Analyze code for potential errors
Use AI algorithms to intelligently orchestrate CI/CD pipelines, optimizing build, test and deployment process
AI for vulnerability detection and security
Predictive analytics for infrastructure or environment management

AIOps and MLOps

Dynamically deploy ML models in operations based on need, monitoring alerts or goal definitions
Dynamically interpret SDLC metrics to bolster speed to deployment through AI co-relations
Identify process optimization opportunities
Synchronize systems of record for SDLC (bug tracking) and Operations (ticketing system)

Business Assurance Testing

AI-driven automation-first testing with SAMs, LAMs, business assurance, TestOps, and quality metrics via AutoZone© and DataZone©.

Automation First leveraging AI

Automate functional testing at requirements design stage itself for apps under development (Automation First):

Conformance to requirements is ensured
Huge productivity gains in test cycles, becoming a virtually dev to deploy release cycle with quality @ source
Use NLP with simple text inputs and avoid programming overheads. Empower anyone to automate anytime!
Leverage self-heal capabilities to identify and fix regress issues for test iterations
Alternatively use AI tools with self-discovery of user flows and functionality through video recordings and then deliver auto automation

Use genAI SAMs to automate app business flows

Create SAMs (small action models) to automate legacy or existing apps testing through self-discovery of user flows using app UIs
Generate finite state machines or knowledge graphs for reusability
Use any LLM to run these action models
Achieve huge benefits with applications roll out in waves instead of sequential
Achieve business assurance with AI agents providing 100% functional coverage and measure of end user performance response for every application

Hyper Automation through tools and LAMs

Achieve end to end automation of business processes across applications using AI tools and LAMs architecture at Ribionic
Drastically reduce maintenance costs for your applications landscape
Ensure business agility with aggressive build to deploy timelines
Exercise time journeys for alternate and negative flows
Enable full coverage through availability of aging data on demand through exercise of data flow sequence execution within the application or a dependent application which is usually a small set of actions within the LAMs and specifically labelled as such

Business Assurance Testing on business apps, ERP, CRM

Testing done by domain experts in BFSI, Energy, Healthcare, Manufacturing, HiTech, Telecom and VLSI for full end-to-end coverage and efficiency of business flows including time journeys
Automation experts provide anytime repeatability by providing 100% functional coverage in automation including interfaces through flat files
Performance testers ensure end to end business flows work in expected timelines with peak load simulation with special focus on the critical / core flows
We cover all standard processes – Lead to Customer, Quote to Cash, Order to Cash, Procure to Pay, Record to Report, Design to Operate, Hire to Retire, business processes on native or commercial business apps etc
We do global roll outs (ERP – SAP S4/B4/C4, Oracle Fusion Cloud, CRM – Salesforce)

TestOps for Business Agility

Leverage our AutoZone© solution
TestOps integrated with DevOps to drastically reduce build to deploy cycles with automated test cycles and reports (Jenkins, ADO, Bamboo etc)
Automation frameworks suite to choose from – AI based, hybrid, data driven, keyword based
Automation tools based suites – Cypress, Selenium, Autonomiq, UFT, LoadRunner, Tosca, Appium, Postman, TestNG etc
Test Management tool suites – Quality Center / ALM, Jira, Tosca, SAP Solution Manager etc
Reliability and Resiliency testing for apps along with API testing

Quality Metrics that redefine delivery

Active lead metrics on digital delivery platform
Test velocity delivering more story points per release / sprint
Code coverage up to 70% through automation for product companies with 100% functional coverage
Redundant and dead code identification
Defect removal efficiency over 99%
Automation first facilitating faster time to market championing business agility with minimal test cycles
First Time Right delivery (test plans, test runs, test environments, test data)
BDD and TDD with frameworks for unit and functional testing reports

Data and Security Testing

Automated Data testing for data quality, data transformations, data analytics, AI insights and interpretation using our DataZone© solution
Security compliance with OWASP, SIEM standards, end point security, coding guidelines implementation for security
Roles, access, MFA, intranet and cloud security
Compliance with standards like GDPR, regulatory authorities for domain specific requirements
Testing for shape of data – topological data analysis

Consulting that delivers

Operations problem management, digital transformation, continuous improvement, RFP modeling, and technology consulting via Probix©, TransFix©, Improvix©, and DataZone©.

Problem Management in Operations

Detailed analysis in five areas

People
Processes
Technology
Environment
Related Areas
Insights into industry benchmarks co-relation to ticket volumes and positioning with respect to maturity index
Comprehensive study to fine tune action items in tune with the organization’s business and technology roadmap, and current maturity level

Digital Transformation

It captures your current business state, assesses your maturity level and maps the gaps in attaining your aspired target state
At another level of engagement, the framework also gives you an actionable maturity roadmap which is a journey our clients undertake based on their priorities and their own future roadmaps.
The framework essentially evaluates various EnA parameters helping deliver on the following–> 1) Efficiency, Effectiveness, Experience, Environment, 2) Enlighten, Envision, 3) Agility, Awareness, Automation
Leverage technology that ties up with your transformational goals

Improve your Services

Leverage Ribionic’s Improvix© framework to strategically analyze and recommend roadmaps to achieve continuous improvement
Hexagonal dimensions seeking inputs in concerning areas: 1) People, 2) Processes, 3) Reviews, 4) Measures, 5) Initiatives, 6) Tools
Comprehensive analysis to fine tune action items in tune with the organization’s business and technology roadmap, and current maturity level

RFP Modelling to catalyze growth

Obtain interesting insights to give you an edge in crafting your solutions
Model works across technology stacks with standard parameters which can be changed as per your need
Obtain projections for potential optimizations to increase productivity which can be passed on to your client
Leverage AI and statistical models

Technology Consulting

We offer services of experts with decades of experience in different technology areas to guide you through:

complexities and peculiarities of architecture
design and implementations
data patterns and process elements
vertical oriented nuances
Define optimum yet achievable goals
Delineate the right path to achieve success
We also walk the talk – going beyond consulting to even implement the chartered course agreed to by clients

Accelerate ERP, Apps Roll Outs

ERP consulting, implementation, rollouts, data hubs, analytics, and lead-to-customer experience with AI/ML integration.

ERP Consulting Services

Expertise in delivering out-of-the-box, custom or hybrid ERP solutions
Technology and business upgrades evaluation and planning
M&A or demerger impact assessment during integration planning
Business analysis and ERP selection, implementation strategy and planning
Cloud or on-premise considerations in transitioning or implementation
Integration planning for a digital landscape
Systems of record vs systems of engagement analysis

ERP Implementation, Roll out to lead business

Requirements analysis and design after assessing business processes and IT landscape including opportunities for optimization
Workflow designs and integrations using domain experts
Project planning, phases alongside org change and risk management
Org setup and Configurations with future view to M&A/demergers as well
Development including customizations, interfaces – ADF, ASAP and other dev frameworks including devOps
Testing and validation of end-to-end integrated workflows and performance
Automation test suite for core workflows
UAT Support and user training, onboarding
Roll out – geo based or global
Post implementation support

Data Hub, Analytics, Data Intelligence

Data Hubs in ERP or custom hubs using point solutions to enable business agility with quick releases to suite your business
Integration with datalakes, lakehouses, data warehouse or legacy data sources
Enable domain and financial custom or native reports with extended data insights leveraging AI/ML for ERP / SCM / HCM / CX analytics
Visually explore data using natural language and AI-driven automatic insights
Implementation and roll outs with performance measures assured
End to end support from data sourcing, cleansing, transforming, migration, automated validation, reports, visualization and actionable analytics

From Leads to Customer experience

Implement sales and marketing cloud on leading technology stacks
Integrate with ERP and Account management systems
Design and run marketing campaigns with specialized reports on leads acquisition and conversion with acquisition journeys flow
Stay engaged with customers leveraging experience workflows that suit your needs
Get deeper insights to acquiring or retaining your clients

Virtuous Infrastructure

Global 24/7 field, network, data center, application, container, and SOC services with AI-driven SIEM, ITIL compliance, and DevSecOps.

Field End User Services

Global 24/7 Field Support Services: HelpDesk, Service Desk
Application Infra Management Services
Legacy Platform Infra Transformation Services
Desktop Virtualization Services
Enterprise Mobility Management
Directory Services
Messaging and Collaboration Services

Network Management Services

Network virtualization separating logical groups like users, services, and applications within the network for security and other business requirements
NOC management
Accelerated network and optimization Services
Campus network services for more control over network resources
Converged wired and wireless networks
Software defined network services
Network security services
Unified Communication and Collaboration Services

Data Center Services

Data center Managed Services
Data center consolidation and optimization Services
Data center transformation services
BCP and DR services
Data Center Security Services
Workload Migration Services
Core Infrastructure Transformation Services
Open Compute Services
Data Center Migration

Application and Infra Support and Services

ITSM, ITOM, ITAM services
CMDB implementation
Configuration management of deployed infrastructure leveraging tools
Service Integration and Command Center Services
DevSecOps Services
Mainframe, database and middleware Services
Compliance with standards like ITIL: 1) Problem management, 2) Continual improvement
Cloud migration, support and provisioning services: 1) Bare metal or VMs on demand, 2) Cost optimization, 3)Troubleshooting
App and infra monitoring, alerts, resiliency and tools

Container Services

Build apps images and dockerize
Deploy application containers
Make dockers portable for enhanced agility
Secure containers against vulnerabilities and cyber threats
Seamless kubernetes deployment at scale with high availability and performance
Streamline deployment by orchestrating containers
Optimize kubernetes clusters for optimal resource utilization and cost reduction

SOC Services

Next-gen SOC built on advanced AI based SIEM platform
External & internal vulnerability scanning on agreed intervals
Round-the-clock incident monitoring
Threat Detection Services: 1) Event investigation, 2) Correlate events, 3) Alert prioritization, 4) Threat Intelligence and Threat Hunting
24/7 Support : 1)Managed security with monitoring, incident & event reporting, 2) Centralized dashboards
Expert Investigation Services: 1) Root cause analysis, 2) Analysis and traige of malware
Compliance Monitoring such as PCI, HIPAA, SOX, etc.

Experience First Services

UX and CX design services using design thinking, behavioral & attitudinal metrics, AIDA framework, and journey automation.

UX Design Services

Design thinking approach to UX design through interactions with end users and their use perspectives with good sample coverage of end users
Simple and intuitive workflows and UI design
FUX (first time right), Features adoption, Navigation ease metrics for UX design
Ease of workflow recall
Behavioral metrics like time spent on features
Attitudinal metrics like surveys, CSAT
UAT by end users along with business
UX and Time journeys test automation for regression and drift

CX Design Services

Design system of engagement for customers (brand, product or service)
Delineate customer experience with your team, your product or service before, during and after the purchase
Capture customer personas and their journeys with your brand, product or service
AIDA (attention, interest, desire, action) approach for customer acquisition and retention
All touchpoints, channels (sales, delivery, service), products or services to consider and deliver on an enjoyable customer experience
First call resolutions emphasis for customer support service
Timely outreach to client for incidents or services requested
Satisfaction surveys to gauge engagement level with brand or its product or services

For queries, please reach out to us at info@ribionic.com